Warranty Claim

Contact Info Product Details Upload & Submit

Contact Information

We'll use this to get back to you about your claim.

First Name *

Last Name *

Email *

Phone Number *

Street Address *

Street Address Line 2

City *

State / Province *

Postal / Zip Code *

Tell us about your trike and the issue you're experiencing.

Where was your Ebike/Trike purchased? *

Please specify where *

What model do you have? *

Are you the original owner of this product? *

Yes No

What was your purchase date? *

Order number or receipt reference If you don't have your order number, you can upload a photo of your receipt in Step 3.

Has the product been involved in a wreck or been exposed to water damage? *

Yes No

Please describe the issue you're having *

Upload supporting documentation so we can process your claim quickly.

Purchased directly from Oh Wow? You do NOT need to provide a serial number or proof of purchase.

Purchased from a dealer or third party? Please provide either your serial number OR proof of purchase to be eligible for support.

Serial Number (if purchased from a dealer)

Upload photos or screenshots of the issue *

Click to browse or drag and drop

JPG, PNG, HEIC, or PDF. Max 5MB per file.

Video link (optional) If you have video of the issue, upload it to YouTube, Google Drive, or iCloud and paste the link here.